Privacy policy.

1. What we collect

When you place an order or create an account we collect your contact details — name, phone number, and email — along with your delivery addresses and your order history.

If you write to client services, we keep that correspondence so we can resolve your request and improve our service.

2. Why we use it

We use your information to process orders, arrange delivery, verify your contact details at checkout, provide support, and send the service emails an order requires — confirmations, shipping updates, and refund notices.

We only send marketing when you have opted in, and you can withdraw that consent at any time from your account settings.

3. Payment data

Payments are processed by our licensed payment partners. Your card details are entered directly with them over a secure connection — we never see or store your card numbers.

4. Who we share it with

We share only what is necessary with the partners who make your order possible: delivery carriers receive your name, address, and phone number to deliver your parcel, and payment providers process your payment. We never sell your personal information.

5. Retention and your rights

We keep your information for as long as needed to fulfil your orders and meet our legal obligations, then delete or anonymise it.

You may ask us at any time to access, correct, or delete the personal information we hold about you — contact client services and we will take care of it.

6. Contact

For any privacy question or request, write to support@arabiafinds.com — our team will respond promptly.